We run a fairly standard pre-press department and use current versions of prepress & design software and can therefore handle most files sent to us.

Our goal is to produce your job to your satisfaction, on time and at the lowest possible price to you. Following our guidelines will dramatically increase the likelihood of your job going through the stages of production quickly and easily.

In naming files, please use sensible names - don’t use code numbers etc which are understandable only by your company. All disks and their cases / sleeves should be clearly marked with the name of your job, and company contact details.

Supported File Types

Our preferred file format for your artwork is CorelDraw, eps format or PDF files (that have not been encrypted).

 We also can accept Illustrator and Photoshop file formats. Illustrator files, please link (do not embed) all artwork (logos etc) and images when saving your files. For Photoshop files, we insist that images are saved with layers intact (not flattened) as a PSD or TIFF file.

If you must supply JPEG images then do so at your own risk! Only supply JPEGS if they are already a high quality JPEG (ie: from a digital camera).

Given the final output size of some jobs, it may not be possible for you to set up your document at 100% of the final print size. You may set up your document at a percentage of final size (50%, 25% or 20%), but please clearly communicate the final output size to us AND write it on your order.

 We accept files on CD's or you can email files to us (under 3MB).

Fonts

You must supply all fonts or convert fonts to outlines / paths

Please use native font variations rather than applying any font style attributes from font style menus. You may often see the style change appear on the screen, but it may not appear on the printed document. For example, use the font “Times Italic” rather than using “Times” and selecting “Italic” from a pull-down menu.

ICC profiles.

 We prefer that you do not embed any colour profiles in your jobs. Therefore, your programs should have any colour management options turned off before you save the files. In your file save / save as windows, you should be sure any embed profiles options are not checked.  

All artwork should be saved as CYMK.

Hardcopies

 We prefer that you supply hardcopy (even a laser print) with your job to ensure accurate reproduction. Otherwise we can not be held responsible for file corruption etc with your file. Please note that hardcopies not 100% in size create potential scaling problems. Also include any notes on pms colours etc if applicable. If you change your layout in any way during the printing process after supplying your artwork, the responsibility for cost of any rework is incurred by the client.

Proofs

 We offer a proof of each job. Asking us to proceed without your approval of a proof waives our responsibility for cost of any rework.